The City of Windhoek
    City lights at dusk
    May 2022
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    Customer Complaints Form

    Our Vision

    To be the leading electricity regulator in Africa

    Our Mission

    To regulate the Namibian Electricity Supply Industry in a sustainable manner, in the interest of all stakeholders with regard to efficiency, affordability, safety and accessibility.

    Our Values

    Transparency, Professionalism, Integrity, Innovation & Sustainability



     Stakeholder & Consumer Survey Notice

    The ECB has appointed Business Intelligence Africa to conduct an External Stakeholders And Electricity Consumers’ Perception And Satisfaction Survey. Full Notice




    Update On The Implementation Of The Modified Single Buyer Market Model And The Promulgation Of The Market Rules

    The Electricity Control Board (ECB) wishes to inform its esteemed Stakeholders that the Modified Single Buyer (MSB) market model has been effective as of 01 September 2019.

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    Treatment of Micro Renewable In-feed and Embedded Generators

    The Electricity Control Board has been inundated with queries regarding treatment of Micro Renewable In-feed and Embedded Generators, mainly rooftop solar photovoltaic systems. Click on the link to access the document with clarifications.


    Energy storage regulations project

    The Electricity Control Board (ECB) wishes to inform its esteemed stakeholders that it has commissioned a project to develop energy storage regulations as per Section 43 of the Electricity Act No.4 of 2007.

    Please send an email to for queries and clarifications.


    New License Fees

    This serves to notify Licensees that the Electricity Control Board (ECB) has amended the Electricity License fees as per the notice in the Government Gazette dated 22 July 2020.The effective date for the implementation of the new license fees is 1 March 2021

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    Draft Market Rules

    The ECB Draft Market Rules are now available. Click here to access the document.